There is always talk amongst everyone selling products about how to provide outstanding customer service. This is a story about one artisan who delivered so much more to me than just a piece of jewelry. She turned a standard shipment and a cardboard box into a delightful experience. I don’t know anyone who doesn’t LOVE getting a box in the mail. Especially if it is a box with a handwritten label. A few weeks ago, I picked up this beautifully promising box at the Post Office.