There is always talk amongst everyone selling products about how to provide outstanding customer service. This is a story about one artisan who delivered so much more to me than just a piece of jewelry. She turned a standard shipment and a cardboard box into a delightful experience. I don’t know anyone who doesn’t LOVE getting a box in the mail. Especially if it is a box with a handwritten label. A few weeks ago, I picked up this beautifully promising box at the Post Office.
I’ve heard a lot of artisan market sellers say that they wish they could see where the things they make end up after they are purchased in a market. Not so much with the food market vendors though – they already know where their things end up. (I totally went there!) This weekend, my Tiny Niece Maddie, who was also my poster girl for the holiday markets this past year, had a birthday party. She’s 9 now, and I can’t even stand it. I am, however, very proud to say that she is i
I remember how I cried when the bottom dropped off the box holding my new bottle of Takashimaya perfume that James had given me for Christmas, and how my closet smelled so wonderful for several weeks afterwards, as the perfume lingered. I also remember the replacement bottle that arrived from Takashimaya a few days later, swathed in gold tissue paper with multiple adhesive stickers on the box to make sure it stayed attached to the top cover, not to mention lovely handwritten
Onurth Organic Skincare is a women-owned holistic business that creates natural remedies for the face, body and bath. I first came across them at the Union Square Holiday Market, and we recently ran into each other at the BBC (Bedford, Barrow, Commerce Street Association Fair). Onurth offers a wide variety of synthetic free, completely organic products, including remedies for sensitive/dry, oily/overactive, mature/sun damaged, and specifically men’s skin types. The odds are